Administration and payment management

AdministrationProReServ takes care of the entire invoice management system for you, from order confirmation to steering issued invoices. The decentralised invoicing of goods delivered to the individual retail stores is for us just as important as the successful collection of cash. In the case of returns, we generate credit notes after careful inspection. Your accounts are settled completely with debit notes taken into account.

ProReServ reliably ensures payments are made on time, successfully utilises the debt collection system as and when required and organises with total reliability the payments it receives as trustee.

ProReServ invoicing:
ProReServ credit notes:
ProReServ cash collection:
    • Generated centrally on the basis of goods delivered, sent by post or electronically
    • Invoices generated posted in own financial accounting programme
    • Optional: only printing and sending of invoices
    • Generated decentrally/centrally on the basis of goods received in our distribution centre
    • Credit notes generated posted in own financial accounting programme
    • Checking of due dates of open items
    • Account settlement with the customer
    • Multi-stage debt collection system, automatic and individual
    • Payments received posted in own accounting system
    • Forwarding of payments received

Product /Category Management

Product / Category Management at ProReServ is a key interface between manufacturers, retail partners together with the relevant departments – from the listing process to delivery in the retail outlet. We want to fulfil the needs of our business partners in industry and commerce. Key factors such as an up-to-date range, presence, utilisation of space and high availability of the products  are all important.

Core competences:

  • Central contact (project manage) who deals with the concerns of the respective manufacturers
  • Management of the entire process
  • Product range management
  • Content management – product catalogue, action sheets, general information management (web based)
  • Action planning / implementation
  • Professional reporting
  • Product range and space optimisation
  • Secondary placement concepts
  • Development of layouts suitable for clearance sales with SPACEMAN© (AC Nielsen planogram software) in line with the specifications of the respective partner
  • Management of the inbound call centre which deals with our partners’ concerns