The new European data protection law obliges us to provide you with information on the personal data processed by you.
This is done on a case-by-case basis where possible, e.g. when you conclude a contract with us or order a newsletter.
In order to inform you as comprehensively as possible about when and why we process your personal data and what rights you are entitled to as a data subject, we have summarized the most important cases for you below.
We will of course be happy to provide you with any further information you may require.
The contact details are listed below, as are the other information obligations under Articles 13 and 14 GDPR.
ProReServ – Professional Retail Service GmbH
represented by Peter Scholz
Admiral-Rosendahl-Str.
10 – 63263 Neu-Isenburg
Phone +49 69 96231-333
E-mail: info@proreserv.de
Data Protection Officer
Address as above
E-mail: datenschutz@proreserv.de
There are a large number of individual purposes for which you contact us or we contact you; the data transmitted and processed in the process can be just as varied.
We have summarized the typical cases or purposes for you here and listed the categories of data that usually arise and the associated legal basis.
Information about other purposes not listed here will be provided at the time of collection.
The data is generally deleted as soon as it is no longer required to fulfill the purpose of the data processing.
As the legislator has issued numerous very different retention obligations that we must comply with, the data will be deleted immediately after these periods have expired.
Your data will of course be processed primarily within our company, but will only be made available to the relevant specialist departments or they will be granted access.
As we cannot provide all the services of a modern business operation ourselves, we use various service providers / suppliers with whom we have concluded appropriate contractual arrangements to protect your data.
Other recipients may include, for example, government agencies to which we are required to transfer data due to legal obligations.
We use the service providers for the following purposes, among others:
You have the right to object to data processing for certain purposes, e.g. postal advertising.
Where the processing of your data is based on consent, you naturally have the right to withdraw this consent at any time with effect for the future.
If no specific details are given, you can send your objection or revocation informally to our address listed above or to Widerspruch@proreserv.de.
You have the following rights to the personal data that we process about you:
Right of access, rectification or erasure; right to restriction of processing; right to object to processing and right to data portability.
You also have the right to lodge a complaint with a supervisory authority.
Further information on data protection can be found on our website.
Typical purposes (examples) | Data categories | Legal basis | Deletion |
All aspects in connection with the provision of our services, including any necessary correspondence | Surname, first name, address, contact details, e.g. email address, telephone number, contract data | Initiation and fulfillment of contracts (Art. 6 para. 1 sentence 1 lit. b GDPR) |
Immediately after the purpose no longer applies (completion) or after the end of the subsequent retention period |
Advertising by e-mail Publication of photos Sending service portfolio by e-mail |
E-mail address / address, surname, first name, object of consent | Consent (Art. 6 para. 1 sentence 1 lit. a GDPR) |
Immediately after withdrawal of consent |
Archiving of contract and accounting documents in accordance with HGB | All types of data that we are obliged to store, e.g. incoming payments to individuals; business transactions | Fulfillment of a legal obligation (Art. 6 para. 1 sentence 1 lit. c GDPR) |
Immediately after the purpose ceases to apply (completion) or after the end of the subsequent retention period |
Storage of your data in IT systems Ensuring IT security Measures for building security and to ensure domiciliary rights Evaluation of statist. Purposes Advertising by post advertising address to the e-mail address for similar your own products that you have specified when purchasing our products Film/photo coverage of events |
Processed data corresponds to the originally processed data, e.g. name, address, contact data plus summarized evaluation data | Protection of legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR) |
Immediately after the purpose ceases to apply (completion) or after the end of the subsequent retention period |
Archiving of contract and accounting documents in accordance with the German Commercial Code (HGB) Verification of identities for credit cards in accordance with the Money Laundering Act | All types of data that we are obliged to retain, e.g. incoming payments to individuals; business transactions | Fulfillment of a legal obligation (Art. 6 para. 1 sentence 1 lit. c GDPR) | Immediately after the end of the purpose (completion)or after the end of the subsequent retention period. |
Forwarding of business transactions for collection | Necessary payment data from the original business transaction | Change of purpose that is compatible with the original purpose (Art. 6 para. 4 GDPR), fulfillment of contracts or the articles of association (Art. 6 para. 1 sentence 1 lit. b GDPR) and protection of legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR) | Immediately after the purpose ceases to apply (completion) or after the end of the subsequent retention period. |
ProReServ offers its business partners a customized full-service concept for: logistics, rack jobbing, sales, administration, and online services.
Our service modules are perfectly tailored to your needs – either individually or precisely fitting together like a puzzle.
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